Information Technology in the Service Economy: Challenges and Possibilities for the 21st Century - IFIP TC8 WG8.2 International Working Conference August 10-13, 2008, Toronto, Ontario, Canada
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Exploring the Diversity of Service Worlds in the Service Economy
The transformation of modern economies into predominantly service-based economies is happening on a global scale. While services are not new, the scale and complexity of globally dispersed services are growing rapidly. These transformations are enabled by—and often dependent on—information technologies and are fueled by processes of globalization. Transformational change provides opportunities ...
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